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BMW Group Warranty Administration

Every Warranty Dollar
Your Dealers
Have Earned.

BWN is the only warranty claims administration firm built exclusively for BMW, MINI, and BMW Motorrad dealerships — founded by specialists with deep BMW Group warranty expertise and a proven track record across all three brands.

BMW
MINI
BMW Motorrad
Schedule a Consultation See How It Works
340+
BMW Dealer Points in the U.S.
3
BMW Group Brands Served
TBD
Of Monthly Paid Claims Only
$0
Setup Fees or Retainers
The Challenge

BMW Group Warranty Is Unlike Any Other

BMW Group's warranty portal, compliance standards, labor operation codes, and post-claim audit framework are uniquely demanding. Most in-house administrators have never seen the full picture of how claims are reviewed and why they get charged back — BWN has.

  • Chargebacks from missed compliance

    BMW NA's post-claim screening can identify errors going back 18+ months. One audit can mean tens of thousands in chargebacks on claims already paid.

  • Revenue left uncaptured

    Missed labor time, recall admin allowances, and undercoded operations mean dealers routinely collect less than BMW NA is prepared to pay.

  • Admin turnover disrupts cash flow

    When an in-house warranty admin leaves, dealers face weeks of backlogged claims, delayed submissions, and mounting compliance risk during the gap.

  • EV and PHEV complexity is increasing

    BMW's growing electric lineup — iX, i4, i5, i7 — brings entirely new warranty program requirements that in-house admins are rarely equipped to handle correctly.

How It Works

The BWN Warranty Advantage

Our five-step process covers every stage of the BMW Group warranty claims lifecycle — from initial review through final payment and reporting.

1
Discover

We review your current claim volume, denial rate, and compliance history to identify uncaptured revenue and risk areas.

2
Connect

Secure remote DMS access established in 5–7 business days. No disruption to your service department.

3
Protect

Every claim pre-screened against BMW NA's compliance criteria before submission. Zero chargeback exposure on our watch.

4
Recover

Denied claims appealed by a team that understands exactly how BMW NA evaluates each appeal — all the way to resolution.

5
Report

Monthly reports give your service director full visibility — claims submitted, paid, denied, appealed, and trended.

Why BWN

No Competitor Offers This

BWN was founded by warranty professionals with deep expertise across BMW Group's warranty systems — specialists who understand the claims process from every angle.

01

BMW Group-Only Specialization

Every system, portal, policy, and labor operation code we know is BMW, MINI, or Motorrad. We do not split our expertise across 15 brands. 100% of our knowledge is concentrated on the brands that matter to your dealership.

02

OEM-Level Expertise

Our founding team brings extensive experience working within BMW Group's warranty ecosystem — including claims quality, policy interpretation, compliance standards, and audit processes. We understand how claims are evaluated and what it takes to keep them clean.

03

Performance-Only Fee Model

BWN earns a percentage of your monthly paid claims — and nothing else. No retainer, no setup fee, no long-term contract. Our financial success is perfectly aligned with yours. We only win when you get paid.

04

Dedicated Motorrad Expertise

BWN is one of the only warranty administration firms with a specialist dedicated exclusively to BMW Motorrad claims. Powersports warranty is a different discipline — we have the team to match.

05

Always-On Administration

No sick days, no vacations, no two-week resignation notices. BWN provides continuous warranty administration coverage with no gaps — your claims are never left waiting because of staffing issues.

06

Audit Defense, Built In

When BMW Group initiates a post-claim review, you want a team that knows exactly how the process works. Our proactive compliance screening means your accounts are audit-ready every day — not just when the notice arrives.

Brands Served

Expertise Across All Three
BMW Group Franchises

Unlike generalist competitors, BWN operates exclusively within the BMW Group ecosystem. That focus makes us better at every brand we serve.

BMW

Passenger & SAV · EV · PHEV

Full-spectrum BMW warranty claims administration covering all model lines — from 3 Series to X7, iX to M-models — with expertise in BMW NA's compliance requirements and labor operation codes.

  • All BMW passenger and SAV models
  • Electric and plug-in hybrid programs
  • M-model warranty specifics
  • Recall and campaign administration

MINI

All MINI Models · Electric

MINI warranty administration requires distinct knowledge of MINI-specific programs and portal workflows within BMW NA's framework. BWN handles all MINI variants with the same precision as BMW.

  • Cooper, Clubman, Countryman, Paceman
  • MINI Electric and MINI Cooper SE
  • MINI-specific labor operation codes
  • Co-located BMW+MINI dealer groups

BMW Motorrad

Powersports · All Models

BMW Motorrad warranty is a specialized discipline that most competitors ignore. BWN has a dedicated Motorrad warranty specialist on our founding team — a level of focus the powersports market has never seen from an outsourced administrator.

  • All BMW motorcycle and adventure models
  • Motorrad-specific compliance standards
  • Powersports labor operation expertise
  • Motorrad + BMW co-located dealer groups
Why Switch to BWN

10 Reasons BMW Group Dealers
Choose BWN

Why specialists always outperform generalists when it comes to your most financially sensitive administrative function.

01

You're Paying for Expertise You're Not Getting

Generalist competitors split their knowledge across 20+ brands. BWN knows one thing — BMW Group warranty — at a depth no generalist can match. When you pay BWN, you're paying for specialists, not generalists with a BMW tab open.

02

Your Admin Has Only Seen the OEM Side During Immersion Trainings

Your in-house admin has only glimpsed BMW Group's review process through structured immersion trainings — controlled, curated visits designed to give a surface-level view. BWN's founding team lived on that side full time. We didn't visit the process — we ran it.

03

One Audit Can Erase a Year of Revenue

BMW Group's post-claim review doesn't just look at this month — they can go back 18+ months. If your current process has compliance gaps, that exposure is accumulating right now. BWN's pre-submission compliance screening eliminates that risk before a claim ever leaves your portal.

04

Your Admin Will Eventually Leave — BWN Never Does

The average tenure of an in-house warranty administrator is 2–3 years. When they leave, you face weeks of backlogged claims, delayed cash flow, and compliance risk. BWN provides continuous, uninterrupted administration with no turnover gaps, no sick days, and no two-week notice surprises.

05

You're Likely Leaving Money on the Table Every Month

Most in-house administrators capture what's obvious. BWN captures what's overlooked — missed labor time allowances, unclaimed recall admin fees, and undercoded operations. Dealers typically see an 8–15% increase in monthly paid totals in the first 90 days after switching to a specialist.

06

Your Service Director's Time Is Worth More

Every hour your service director spends managing warranty admin is an hour not spent driving customer pay revenue or improving CSI scores. BWN removes warranty administration from their plate entirely. They receive one monthly report — and nothing else.

07

BMW EV & PHEV Warranty Is Only Getting More Complex

The iX, i4, i5, i7, and PHEV lineup brings entirely new warranty program requirements and labor operation codes. Most in-house admins are already behind the curve. BWN stays current on every BMW Group program update because it's all we do.

08

You Only Pay When BMW Group Pays You

BWN charges a percentage of monthly paid claims — nothing else. No retainer, no setup fee, no long-term contract. If claims are slow, your fee is lower. If we don't perform, we don't earn. No other administrative expense in your fixed ops department aligns your vendor's incentives with yours this completely.

09

Dealer Groups Get One Relationship Across All Points

If you operate multiple BMW, MINI, or Motorrad rooftops, BWN handles every point under a single agreement with unified reporting, consistent compliance standards, and one point of contact for your fixed ops director. Groups with three or more points consistently see the highest ROI.

10

The 90-Day Pilot Removes Every Reason to Wait

BWN offers a 90-day pilot at a reduced rate with full service, full reporting, and a complete performance review at the end. You will see exactly what was being left uncaptured, what compliance exposure existed, and how much faster your claims move. There is no long-term commitment, no risk, and no reason not to find out what your warranty operation is actually worth with the right team behind it.

Our Commitment
to Every Dealer
  • ✓
    Performance-only pricing — BWN earns a percentage of your monthly paid claims. We earn nothing until BMW NA pays you.
  • ✓
    All claims submitted within 24 hours of receiving a complete repair order. No backlogs, no float.
  • ✓
    Every denied claim appealed by our team at no additional charge until fully resolved.
  • ✓
    90-day pilot available at a reduced rate — full service, full reporting, full results before any long-term commitment.
  • ✓
    No setup fees. No retainer. No long-term contract required. Month-to-month with 30 days' notice.
Pricing & Guarantee

You Only Pay When BMW NA Pays You

BWN's fee structure is the clearest possible signal of alignment with your dealership. We have no incentive to submit sloppy claims — our revenue depends entirely on claims that get paid and stay paid.

Our performance-only model also means your out-of-pocket cost is always proportional to your results. There's no risk of paying a flat fee during a slow month or after a new model launch disrupts your volume.

BWN fee structure

Performance-Based

A percentage of monthly paid warranty claims · contact us for a custom quote based on your dealership's volume

Request a Free Discovery Call
Get Started

Let's Talk About
Your Warranty Operation

Tell us about your dealership and we'll schedule a free 30-minute discovery call to review your current warranty performance and identify where BWN can help.

BMW Group Warranty Specialists.
Serving Dealers Nationwide.

Whether you operate a single BMW rooftop or a multi-brand dealer group, BWN offers the same level of OEM-grade expertise and dedicated service. Our team is ready to show you exactly what your current warranty operation is leaving on the table.

Headquarters New Jersey · Serving all U.S. BMW Group dealers
Email info@bavarianwarrantynetwork.com
Phone Available upon inquiry
Service Area
New Jersey New York Pennsylvania Connecticut Massachusetts + Nationwide